Shipping
Thank you for choosing Allpawyou for your pet portrait needs. We are dedicated to delivering your beloved pet's portrait with care and efficiency. Please take a moment to review our shipping policy, which includes details on our free shipping offer for orders over $35.
Shipping Locations: We are pleased to offer shipping services to customers within the United States and select international destinations. For international orders, please contact our customer support team before placing your order to confirm shipping availability and costs.
Processing Time: Order Processing: Upon receiving your order, we typically require 3-5 business days to process it, review your artwork, and prepare it for shipping. Processing times may vary based on order volume and artwork complexity.
Shipping Methods: We provide the following shipping methods:
- Standard Shipping: Estimated delivery time is 3-6 business days within the United States and may vary for international orders.
- Express Shipping: Estimated delivery time is 2-3 business days within the United States. International express shipping options may be available for select destinations.
Free Shipping on Orders Over $35: We are excited to offer free standard shipping for all orders totaling $35 or more within the United States. This offer will be automatically applied during the checkout process for eligible orders.
Shipping Costs: For orders under $35, shipping costs are calculated based on your location, the selected shipping method, and the size/weight of your order. Shipping costs will be displayed during the checkout process, allowing you to choose the option that best suits your needs.
Tracking Your Order: Once your order ships, you will receive a confirmation email containing a tracking number and instructions on how to monitor your package's journey. You may also track your order by logging into your Allpawyou account.
Delivery Address: To avoid any delays or delivery issues, please ensure that you provide accurate and complete shipping information during checkout. Allpawyou cannot be held responsible for items shipped to incorrect addresses provided by the customer.
Shipping Delays: While we strive for timely delivery, please be aware that external factors, such as adverse weather conditions, customs delays for international orders, or unforeseen circumstances, may affect delivery times. Allpawyou will not be held liable for shipping delays resulting from such factors.